Have Your Say

FRIENDS AND FAMILY TEST

We are encouraging our patients to give their views about how the practice is doing. NHS Midlands and East want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service. Please follow this link here and once completed return to the GP Practice.

Latest Friends and Family Results for June 2017

93% of patients would recommend the surgery to Family an Friends

4% of patients would'nt recommend the surgery to Family and Friends

3% of patients don't know if they would recommend the surgery to Family and Friends

 

Complaints

Please click here to find a copy of our complaints procedure, or our easy read complaints leaflet can be viewed here.

If you have a complaint or a concern about the service you have received from the doctors or any of the staff working in this practice then we would like to know about this. In the first instance we encourage you to contact our Practice Manager Claire Glover to discuss this further.

Please click here to see full details of how to make a complaint.

Well pharmacy (next door to us), is its own independent business and any concerns need to be made directly to them not to the practice.